6 MONTHS AGO • 13 MIN READ

How to stop being the bottleneck for customer quotes.

"Quotes are far too important a job for anyone but me to do." Hey there, Putting together a quote for a potential client is one of the processes that keeps business owners like you from taking a longer break from your business. Get it wrong and you either over-price it and lose the client, or under-price and get a client that actually costs you money. And because you’re the one that’s always done this job, you’re the only one with the necessary experience to make the right calls. You’re not...

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The Disappearing Boss

I write about how to empower your teams with customer centred processes, so you can build your unique and amazing businesses into a system that runs smoothly - even when you’re not there. If you want a business that grows with less stress, delivers consistently great customer experiences, and gives you the freedom to rest, recharge, or scale — you're in the right place.