It's late September and I really should be back at school
Issue 35 - It's late September, and I really should be back at school. I can never get to this time of year without that line going through my head. Are you 'back at school', or did you never actually get a break over the summer? If you did take a break, how was it? Were you interrupted by calls from your team asking how to do stuff? Did you check emails every day 'just in case'? Did you respond to emails even though you were meant to be on holiday? How did you feel about being away? Relaxed?...
I write about how to empower your team with customer-centred processes so you can overcome your fear of disruption and take breaks from your business with complete peace of mind.
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