2 MONTHS AGO • 8 MIN READ

Everything I've written, and everything you've done over the last 7 newsletters is utterly pointless if...

Everything I've written, and everything you've done over the last 7 newsletters is utterly pointless if... ...you are still the only person who can handle phone calls, answer client questions, answer team questions or open and close the office. Hey there, If you really do want to be able to take a short break from your business, you and your team, have to be confident that the processes you’ve defined and documented will actually be followed. The only way to make sure of that is to get your...

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The Disappearing Boss

I write about how to empower your team with customer-centred processes so you can overcome your fear of disruption and take breaks from your business with complete peace of mind.