Everything, everywhere, all at once - how to avoid corporate amnesia

Everything, everywhere, all at once Hey there, One of the biggest sources of interruptions, chaser phone calls and customer frustration is 'corporate amnesia'. And you don't have to be corporate to suffer from it. How many times a day does a team member ask "Where is...?". How many times a day does a client ring up and ask "Where's my....?". How many times a day do you ask someone in your team "What's happening with...?" These are symptoms of the onset of corporate amnesia. And I want you to...